What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, and possible bank transfer to our bank account.
Do you ship overseas?
Yes, we ship to many countries around the world. Please contact our service center for international shipping details.
How long does delivery take?
Delivery time depends on your place of residence and the chosen delivery method. Domestic delivery usually takes 2 to 5 business days, while international delivery can take 5 to 14 business days.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase, provided the product has not been used and is still in its original packaging. Please contact our service center for instructions.
How can I track my package?
After your order is shipped, you will receive an email with tracking information. You can use this number to track your package on the delivery service’s website.
Can I ask you questions about choosing products for my skin type?
Of course! Our consultants are ready to help you choose the best care products for your skin type. Contact us by email or phone.
Is it possible to get a discount for a large batch of goods?
We provide an individual approach to wholesale purchases.
Contact our sales team for more information on wholesale terms and discounts.